Privacy Statement

Lyfo, registered at Oudenhof no. 4, 4191 NW at Geldermalsen, is responsible for the processing of personal details as set out in this privacy statement.

Personal details that we process

Lyfo processes your personal details because you make use of our services and/or because you have provided us with your details. Please find below an overview of the personal details that we process:- First name and surname- Address details- Telephone number- Email address- IP-address- Other personal details that you have actively provided us with, for instance by creating
a profile on this website, during correspondence or by telephone- Location details- Details over your surfing behaviour across different websites (e.g. because this
company is part of an advertisement network)- Internet browser and device type- Bank account number

Particular and/or sensitive personal details we process

Our website and/or service does not have the intention to collect details about visitors of the website who are below the age of 16 years old. Unless permission has been granted by their parents or guardian. We are however not able to check whether a visitor is older than 16 years old. We therefore recommend parents to get involved with the online activities of their children in order to prevent that details are collected about their children without parental consent. If you are convinced that we have gathered personal details about a minor without that consent, then please contact us via, dupon which we will delete this information.

With which aim and on the basis of which ground do we process personal details?

Lyfo processes your personal details for the following purposes:- the processing of your payment(s)- to submit our newsletter and/or advertising brochure- to be able to call or email you, if necessary with regard to the implementation of our service provision- to inform you about changes regarding our products and services- to deliver goods and services to you- Lyfo analyses your behaviour on the website to improve the website and to match
the offering of products and services with your preferences- Lyfo traces your surfing behaviour across different websites to align our products
and services to your needs- Lyfo also processes personal details if we have a legal obligation to do so, for
instance with regard to details concerning our tax declaration

How long do we retain personal details?

Lyfo will retain your personal details no longer than strictly necessary to realise the goals for which purpose we collect your details.

Sharing personal details with third parties

Lyfo will issue details to third parties only if this is required for the execution of our agreement with you, or in order to comply with a legal obligation.

Cookies, or similar techniques that we make use of

Lyfo makes use of functional, analytic and tracking cookies. A cookie is a small text file that will be saved in the browser of your computer, tablet or smartphone upon the first visit to our website. Lyfo uses cookies with a purely technical functionality. These will ensure that the website functions properly and that, for instance, your preferences are being remembered. These cookies are also used to ensure good functioning of the website and to be able to optimise it. In addition, we place cookies that keep track of your surfing behaviour, to allow us to offer tailor-made content and adverts. Upon your first visit to our website we already informed you about these cookies and asked for your permission to place them. You can unsubscribe from cookies by setting your internet browser such that it will no longer save cookies. In addition, you can delete all information previously saved via the browser settings. Go to explanation.

Viewing, editing or deleting details

You have the right to view, correct or delete your personal details. In addition, you are entitled to withdraw any permission for the processing of details or to object against the processing of your details by Lyfo and you have the right to transfer of details. This means that you can request us to send the personal details, that we have of you in a computer file, to you or another organisation, mentioned by you. You can send a request for inspection, correction, removal detail transfer of your personal details or request the withdrawal of your permission or objection to the processing of your personal details to In order to make sure that the request for inspection was indeed made by you, we ask you to enclose a copy of your identity document in the request. Please, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and National Insurance Number in this copy black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks at the latest. Lyfo would also like to point out that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority. This can be done by use of the following link.

How do we secure personal details?

Lyfo takes the protection of your details very seriously and takes suitable measures to prevent misuse, loss, unauthorised access, undesired disclosure and unauthorised amendment. If you believe that your details are not being sufficiently protected after all, or you have indications of misuse, then please contact us via our customer service or via

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